Account FAQ

Wynk Account

Mobile: Click the “Menu” button at the bottom of the page → “Log In” → Enter your credentials!

Web: Click the little human button at the top right of the page → Enter your credentials!

You may be prompted to create a new account if you haven't already.

It’s possible there was a typo when entering your email address at checkout! You can reach out to us with your order # or first & last name so we can check it out & resend an order confirmation to the correct email address! We also recommend double checking that pesky spam folder.

Subscription Account

Soul Cyster and Better Than Collagen are both only available with subscription. Boost-Hers and accessories can be purchased without one.

1. Log in to your Wynk Account here https://wynknu.com/account/login

2. Click on "Manage Subscriptions"

1. Log in to your subscription

2. Click "Manage Subscription" on the subscription you'd like to skip

3. Click "Skip Shipment"

1. Log in to your subscription.

2. Click on "Manage Subscription" for the subscription you'd like to reschedule.

3. Click on "Next Charge Date".

1. Log in to your subscription.

2. Click on "Manage Subscription" of the subscription you'd like to change.

3. Click on the product you'd like to switch flavors for.

If you were an original subscriber and you switch flavors, it will void your original discount. Don't worry though! Please contact us and we will fix it for you.

1. Log in to your subscription

2. Click "Shipping Addresses".

3. Click "Add Shipping Address" and add your new address.

4. Click on "Subscriptions"

5. Click on "Manage Subscription" of the subscription you'd like to change.

6. Click on "Shipping and Billing" and select the new address.

1. Log in to your subscription

2. Click "Payment Methods".

3. Click "Edit Payment Method" and add your new address.

4. Click on "Send Update Email".

5. Check your email on file.

1. Log in to your subscription

2. Click on "Manage Subscription" of the subscription you'd like to cancel.

3. Click on "Cancel Subscription".